Experts share self-checkout challenges, advancements at upcoming Automated Retail & Kiosk Innovation Show
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The evolution of the self-checkout technology is the focus of a panel talk at the upcoming Automated Retail & Kiosk Innovation Show taking place in December.
read nowMore Event News
Tariff timeline: White House actions, declarations, reversals
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.
read nowMore Features
The hidden retail challenge no one talks about and how AI solves it
by Vandana Singal — Vice President – PDES, Happiest Minds Technologies
Without trusted, AI-enhanced product data, even the most advanced omnichannel strategies risk failure.
read nowMore Commentary
Online holiday shopping season to hit $253B
This year's online holiday shopping season is projected to hit $253.4 billion, reflecting a 5.3% increase year over year, according to a Adobe shopping…
read nowMore News
The Future of Customer Trust: Responsible AI in CX Voice Channels
As retailers adopt AI in customer service, the challenge goes beyond efficiency—it’s about trust. Customers expect fast, frictionless support, but also transparency, fairness, and fraud protection. In this session, Mike Pappas and John Walter explore how retailers can responsibly use AI to balance compliance with innovation.
Resilient Retail: Building Agile and Secure Operations to Combat Labor Shortages and Shrink
From intelligent automation and real-time monitoring to integrated loss prevention tools, the most resilient retail operations are those that can respond to change quickly, maintain control, and protect both their assets and their people.
Consumer Behavior / Consumer Psychology
Shopping is about more than just buying things. It's a complex relationship between buyer and seller, one that impacts the shopper on a psychological level. Understanding the mental processes behind customer behavior will give you a better chance of successfully reaching those customers.
View TopicMore Topics
