For loyal Amazon customers it’s no longer love but intentional reflex
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail loyalty is changing from consumer love to reflex as it’s no longer an emotional decision, it’s an automatic one.
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Why retailers must secure transactional emails to combat scam threats
by Oliver Paetz — Head of Product Management, Transactional Email, Retarus
As online shopping continues to grow in scope and popularity, cyber criminals are finding new ways to exploit trust. For retailers, this is more than a security issue, it’s a trust issue.
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Screenverse leaders share insight on DOOH buying strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast David Weinfeld, co-founder and CEO at Screenverse, and Montana Accavallo, senior vice president of programmatic and client strategy at Screenverse, share insight on what DOOH premium buyers are looking for and how those expectations are shaping which networks win repeat, high-value spend.
Amazon website, app glitch impacts online customers
Amazon's website and shopping app went offline Thursday early afternoon but was back in operation by evening.
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Retail Customer Service
Consumers are more demanding than ever and that means customer service is more critical than ever to driving sales and consumer loyalty.
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