The human touch: How kiosks are transforming retail, restaurants
by Mandy Wolf Detwiler — Editor, Networld Media Group
Self-service kiosks have evolved from a novelty to an essential tool in retail and restaurants, streamlining operations and improving customer experience by allowing staff to focus on more complex tasks.
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C-store retail: Consumers, EV adoption among many factors reshaping the industry
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The c-store industry is in a period of transition, shaped by forces that didn’t exist even a decade ago. The rise of EV, shifts in commuting patterns and consumers’ hunt for value are reshaping the industry.
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Why automated customer service is bad for customer loyalty
by Victor Cho — CEO, Emovid
Retailers have spent years investing in automation — streamlining service, personalizing outreach, and accelerating the path to purchase. Those efforts have…
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Screenverse co-founders talk DOOH strategy, challenges, innovations ahead
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the Digital Signage Today podcast Screenverse CEO David Weinfeld and Screenverse President Adam Malone share insight on the shift of digital out of home from static signage to a fully digital, data-driven medium.
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Retail hiring facing urgent demand, hiring process challenging
There is an urgent demand to hire retail workers but the hiring process is full of challenges for brands.
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Future-Ready Airport Kiosks: 3 Trends Transforming the Passenger Journey
As passenger expectations evolve and regulatory requirements shift, kiosk technology must keep pace - offering smarter, more flexible, and inclusive solutions throughout the airport journey.
Retail Systems & Technology
The technology behind the retail experience can be incredibly complex and is constantly changing. Here you can keep you up-to-date with what is new and innovative in retail systems and technology.
