Experts share self-checkout challenges, advancements at upcoming Automated Retail & Kiosk Innovation Show

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The evolution of the self-checkout technology is the focus of a panel talk at the upcoming Automated Retail & Kiosk Innovation Show taking place in December.

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

The hidden retail challenge no one talks about and how AI solves it

by Vandana Singal — Vice President – PDES, Happiest Minds Technologies

Without trusted, AI-enhanced product data, even the most advanced omnichannel strategies risk failure.

Online holiday shopping season to hit $253B

This year's online holiday shopping season is projected to hit $253.4 billion, reflecting a 5.3% increase year over year, according to a Adobe shopping…

The Future of Customer Trust: Responsible AI in CX Voice Channels

As retailers adopt AI in customer service, the challenge goes beyond efficiency—it’s about trust. Customers expect fast, frictionless support, but also transparency, fairness, and fraud protection. In this session, Mike Pappas and John Walter explore how retailers can responsibly use AI to balance compliance with innovation.

Resilient Retail: Building Agile and Secure Operations to Combat Labor Shortages and Shrink

From intelligent automation and real-time monitoring to integrated loss prevention tools, the most resilient retail operations are those that can respond to change quickly, maintain control, and protect both their assets and their people.

Retail Systems & Technology

The technology behind the retail experience can be incredibly complex and is constantly changing. Here you can keep you up-to-date with what is new and innovative in retail systems and technology.