News & Media
Southwest Airlines debuts free inflight WiFi to rewards members
September 26, 2025
Southwest Airlines and T-Mobile have announced a partnership that will offer free inflight WiFi to all Southwest Rapid Rewards members, regardless of their…
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How optimization shapes the online shopping experience
by Jennifer Locke — Manager of Technical Account Management - Americas, Gurobi Optimization
In the midst of increasing scale and economic flux, successful retailers will be those who leverage the tools at their disposal to optimize the shopping…
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TravelCenters of America expands self-service kiosks strategy
September 26, 2025
TravelCenters of America is expanding its use of self-service kiosks at Popeyes restaurants as part of an effort to improve efficiency and customer experience…
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DSW debuts Uber Eats delivery option
September 25, 2025
DSW Designer Shoe Warehouse, a footwear retailer, has joined the Uber Eats platform.
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Why data partnerships are the future of retail
by Ali Moosani — CEO, GoSpotCheck by FORM
Learn how real-time visibility into shelf conditions can help retailers and suppliers improve execution, boost sales and deliver a better in-store experience.
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Microsoft, Revolve launch AI-driven fashion experience
September 25, 2025
Microsoft and Revolve have debut an AI-powered lifecycle commerce platform via Microsoft's Copilot, an AI computing feature.
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Retail hiring facing urgent demand, hiring process challenging
September 24, 2025
There is an urgent demand to hire retail workers but the hiring process is full of challenges for brands.
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Holiday shopping season predicted to be underwhelming
September 24, 2025
Holiday retail sales will be "underwhelming," with a 3% to 5% growth rate this year.
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Screenverse co-founders talk DOOH strategy, challenges, innovations ahead
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the Digital Signage Today podcast Screenverse CEO David Weinfeld and Screenverse President Adam Malone share insight on the shift of digital…
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C-store retail: Consumers, EV adoption among many factors reshaping the industry
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The c-store industry is in a period of transition, shaped by forces that didn’t exist even a decade ago. The rise of EV, shifts in commuting patterns and…
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Young shoppers driving agentic commerce growth
September 23, 2025
The younger generation, including Gen Z and millennials, are driving adoption of agentic commerce, according to a Commerce and Future Commerce survey.
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Why automated customer service is bad for customer loyalty
by Victor Cho — CEO, Emovid
Retailers have spent years investing in automation — streamlining service, personalizing outreach, and accelerating the path to purchase. Those efforts have…
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Black Friday top holiday shopping day this year
September 23, 2025
Retailers in the U.S. will see the biggest holiday crowds on Black Friday with the last two Saturdays before Christmas taking the next two big shopping spots.
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The human touch: How kiosks are transforming retail, restaurants
by Mandy Wolf Detwiler — Editor, Networld Media Group
Self-service kiosks have evolved from a novelty to an essential tool in retail and restaurants, streamlining operations and improving customer experience by…
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Dallas Cowboys, Batteries Plus partner on recycling awareness
September 22, 2025
Batteries Plus is the official battery recycling partner of the Dallas Cowboys.
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Most consumers concerned about tariff impacts
September 22, 2025
A hefty majority, 87%, of U.S. consumers are worries about the impact from tariffs on shopping and finances and nearly one in five believe their job or…
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Blue Apron relaunches with new identity, products, great flexibility for clients
September 19, 2025
Blue Apron, a meal kit company, has relaunched with a new identity, expanded product lineup and a subscription-free experience.
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Vitamin Shoppe taps Mike Forbes as EVP, chief strategy officer
September 19, 2025
The Vitamin Shoppe has appointed Mike Forbes as executive vice president and chief strategy officer.
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As e-commerce fraud rises, merchants need to win consumer trust to win their wallets
by Iryna Bondar — Senior Fraud Group Manager, Veriff
Unfortunately, there are many ways fraudsters take advantage of online platforms and customers. As a first step in building up defenses, retailers should be…
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Amazon expands reach in same-day delivery
September 18, 2025
Amazon's same-day delivery for fresh groceries is now available in more than 1,000 cities and towns, and the goal is to hit 2,300 more in the U.S. by year's…
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