Shopping is about more than just buying things. It's a complex relationship between buyer and seller, one that impacts the shopper on a psychological level. Understanding the mental processes behind customer behavior will give you a better chance of successfully reaching those customers.
Zoovu is the #1 AI-powered product discovery platform helping B2B & B2C companies sell more and spend less with their ecommerce. Clean, standardize, and enrich product data. Build guided selling assistants, product configurators, and intelligent search capabilities to provide personalized buying experiences and capture zero-party customer data.
With NICE, it’s never been easier for organizations of all sizes in retail and other major markets around the globe to create extraordinary customer experiences (CX) while meeting key business metrics. NICE is a worldwide leader in AI-powered self-service and agent-assisted CX solutions for the contact center—and beyond.