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Retail Customer Service

Consumers are more demanding than ever and that means customer service is more critical than ever to driving sales and consumer loyalty.

Customer Service

South Korean fashion brand taps Channel Talk for fast rewarding customer service

Sam's Club product chief: Members are at the heart of every decision

Customer Service

Happy store associates key to unlocking outstanding customer experience

Customer Service

Why data partnerships are the future of retail

Customer Service

As e-commerce fraud rises, merchants need to win consumer trust to win their wallets

Resources
Retail Customer Service

On-Demand Webinar

Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!

PRESENTED BY

Crane Payment Innovations

Embracing Modularity in POS Tech: Innovate with Confidence

PRESENTED BY

Toshiba Global Commerce Solutions, Inc.

How a Tourism Center creates an immersive interactive experience in XXL

PRESENTED BY

eyefactive GmbH

On-Demand Webinar

The AI Advantage in Retail: Driving Engagement, Loyalty, and Sales

PRESENTED BY

NICE

Three emerging gift card trends driving popularity and revenue

PRESENTED BY

RetailCustomerExperience.com

On-Demand Webinar

Microsoft’s formula for the best e-commerce customer experience

PRESENTED BY

Zoovu

On-Demand Webinar

Preparing Your CX Org For Busy Season: Expert Tips for Success

On-Demand Webinar

5 secrets from top QSRs to increase Gen Z retention

PRESENTED BY

RetailCustomerExperience.com

GivexEngageAI Offers New Engagement Strategies

PRESENTED BY

RetailCustomerExperience.com

Automated Retail Changing the Shopping Experience

PRESENTED BY

RetailCustomerExperience.com

The value of loyalty programs for grocery stores

PRESENTED BY

RetailCustomerExperience.com

On-Demand Webinar

Mastering Retail: Optimize Your Customer Experience Year-Round

2024 Retail Customer Experience Top 30

PRESENTED BY

Zoovu

Leveraging AIoT video technology to improve retail efficiency

PRESENTED BY

RetailCustomerExperience.com

On-Demand Webinar

A Retailer’s Guide to CX Optimization

PRESENTED BY

NICE

Vendors
Retail Customer Service

NICE

With NICE, it’s never been easier for organizations of all sizes in retail and other major markets around the globe to create extraordinary customer experiences (CX) while meeting key business metrics. NICE is a worldwide leader in AI-powered self-service and agent-assisted CX solutions for the contact center—and beyond.

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